How we review and verify
Verdict Desk is built as a research product, not a list of affiliate links. Our reviews follow a single documented process so you can compare brands on identical fields and trust that every significant fact is either verified or clearly flagged.
The answer-first rule
Every brand review opens with a two-to-four sentence neutral summary. We state what we could confirm and what remains unconfirmed before any detail, so you are never led by a headline that a term sheet later contradicts.
What we check, every time
- Official website and registration flow — the operator\u2019s own pages.
- Terms and bonus terms — full material terms, not just the advert.
- Payments and withdrawals — methods, fees, limits and stated processing.
- Licensing — operator entity, regulator and licence number.
- Support — channels and stated hours.
- Responsible gambling — limits, time-outs and self-exclusion tooling.
Verification status
Each significant fact carries a verification status: Verified, Needs verification, Changed recently or Unavailable. A fact is only marked Verified once we have recorded the source, the check date and a named checker. Anything we cannot confirm is marked needs verification rather than presented as fact.
Scoring dimensions
Where we publish a score, it is the weighted sum of the dimensions below. We never show a score when the evidence is insufficient to support it.
| Dimension | Weight | What it measures |
|---|---|---|
| Transparency | 20% | How clearly the operator discloses terms, licensing and ownership. |
| Payments | 20% | Deposit and withdrawal methods, fees, limits and stated processing. |
| Terms clarity | 20% | How readable and prominent the bonus and withdrawal terms are. |
| Product experience | 15% | Range and clarity of betting and casino products. |
| Support | 10% | Channels, stated hours and help-centre coverage. |
| Responsible gambling | 10% | Deposit limits, time-outs, reality checks and self-exclusion. |
| Mobile usability | 5% | Responsive layout and readability on mobile devices. |
Freshness
Each fact carries a verification time-to-live. When a brand\u2019s terms, licence or payments change, the linked pages enter a refresh queue and are re-checked rather than silently left to stale. We store the published date, the editorial update date and the facts-checked date separately, and we never artificially bump the published date.